How many times have been you asked from your vendor to reschedule a delivery, to verify the status of an invoice , for confirmation of when payment will be received, or if the goods have been receipted? Are you aware of how much time is lost in manually chasing, sorting and categorising paperwork in the procure to pay cycle?
These daily issues gradually accumulate, snowballing into chaos and firefighting at the end of the month.Your credibility is affected because you are unable to give accurate information to key stakeholders, and your inability to adhere to schedules disrupts their operation.
The issues within the cycle create a ripple effect throughout the entire business; the time spent chasing vendor queries from buyers should be invested in negotiating better prices and contracts with your vendors.